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Frequently Asked Questions

General FAQ

What is S.M.A.R.T EDMS?

S.M.A.R.T EDMS is an electronic document management system that helps to organize, manage, and keep track documents for the purpose of easy retrieval.

Is S.M.A.R.T EDMS is a client server or windows-based solution?

No, it is a web based solution. Which also mean you are able to access to your office documents anywhere and anytime, as long as you has an internet connection.

Do we need a server?

Yes, S.M.A.R.T EDMS software system will be installed at server level.

What if, we do not have a server?

You can temporarily use a standalone PC as a workstation.

Can we access to S.M.A.R.T EDMS externally after the installation?

Yes, prior to that you need to host your server and get a fix IP address from your local Internet service provider.

What types of format does EDMS support?

Softcopy documents will be saved as its original format. E.g. Microsoft Word, Excel, Power Point, sounds, video clips and etc.

Do S.M.A.R.T EDMS ties on with any brand of scanner?

No, we are able to integrate with all range of scanner in the market.

Can we keep track the changes applied to documents?

Yes, S.M.A.R.T EDMS will automatically generate document record history.

What is the minimal pre-requisite of hardware and software requirements?

  • Server Level
  • Hardware requirements

    • Xeon / Dual core processor
    • RAM 2.0 GB
    • Hard Drive 160GB

    Software requirements

    • Windows 2003 server
  • Client PC level
  • Software requirements

    • Window XP
    • Internet Explorer 6.0